The cancellation policy applies to all those purchasing products from our website. Foremost, thanks for purchasing from Shopverb.com.
If you need to cancel an order fully or partially for any unforeseen reason, it can be done within 24 hours of placing the order. Cancellation requests post- dispatch or after 24 hours are not accepted by us.
As part of the business norm, we reserve the right to reject or accept cancellation requests on a case-to-case basis. We also reserve the right to decide the order as processed or unprocessed. You hereby agree that the decision made by us is always acceptable and will not dispute it.
Once the cancellation request has been approved, the same amount would be credited to your bank account or credit card, subject to your original mode of payment.
Non-returnable items or products
Shopverb.com will not accept return, refund, or cancellation requests for the following items or products:
- Products that have been customized or made-to-order.
- Products purchased under any sale and promotion scheme.
- Products that have been altered according to the specifications and measurements requested by you.
- Products that have been purchased using a store credit.
- Products stated as non-returnable or non-exchangeable at the time of placing the order.
For further queries, further help, or grievances related to the cancellation and refund policy, you can get in touch with our customer support team or write to them at [email protected].